Refund Policy

Effective Date: [July 10, 2025]

JYC Entertainment is committed to providing exceptional service and clarity in all transactions. Due to the nature of event-based services, all payments made to JYC Entertainment are non-refundable.

1. Non-Refundable Policy

All payments — including deposits, retainers, and balances — are final and non-refundable once paid. This is due to the time-sensitive nature of event bookings and the inability to rebook the reserved date once it's secured.

2. Rescheduling / Postponements

In the event of a reschedule or postponement, we may apply your payment as credit toward a future booking, depending on availability and our discretion. This credit must be used within 12 months of the original event date and is subject to rescheduling fees and price adjustments if applicable.

3. Force Majeure / Cancellations

We are not liable for cancellations due to:

Acts of nature or weather emergencies
Government shutdowns or venue restrictions
Illness, emergencies, or any reason outside of our control

However, we will work with you in good faith to reschedule your event or transfer credit if possible.

4. Event Reduction or Unused Services

If services or items are removed from your booking fewer than 14 days before your event, those items will remain billable. Unused or declined services during the event do not qualify for a refund or credit.

5. Client Responsibility

It is the client’s responsibility to review all invoice details before submitting payment. Submission of any payment constitutes agreement to our terms and acknowledgment of the no-refund policy.

📧 Questions? Contact us at: omair@jycentertainment.com
📞 Or call/text: (972) 464-9892